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Claim Aging Dill Down Doesn't List Any Claims Shows Blank Screen After Upgrade 12.2.9 (Doc ID 2791089.1)

Last updated on JULY 14, 2021

Applies to:

Oracle Trade Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, CLAIMS

ACTUAL BEHAVIOR
---------------
Claim Aging dill down doesn't list any claims, shows blank screen after upgrade 12.2.9.

Same functionality worked fine before upgrade in 12.1.3. We could click any of the summary totals in the claim aging page to get the listing of all the claims that make up that bucket.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Trade Management User > Claims > Claims Aging
2. Click on bucket amount to display list of claims associated with amount
3. No claims display

Cause

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In this Document
Symptoms
Cause
Solution
References


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