Default And Customized Claim Searches Are Not Working As Only Owned Claims Return
(Doc ID 2791107.1)
Last updated on JULY 13, 2021
Applies to:Oracle Trade Management - Version 12.2.9 and later
Information in this document applies to any platform.
On : 12.2.9 version, CLAIMS
Default and customized Claim Searches are not working. Results showing only claims where logged in User is the Claim Owner or on the Claim Team even though profile OZF: Claim Access Security is seto to Full / Update access.
The issue can be reproduced at will with the following steps:
1. Trade Management User > Claims
2. Select Default or personalized saved search
3. Claims are not returning as expected.
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