Default And Customized Claim Searches Are Not Working As Only Owned Claims Return
(Doc ID 2791107.1)
Last updated on NOVEMBER 30, 2021
Applies to:
Oracle Trade Management - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 version, CLAIMS
ACTUAL BEHAVIOR
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Default and customized Claim Searches are not working. Results showing only claims where logged in User is the Claim Owner or on the Claim Team even though profile OZF: Claim Access Security is seto to Full / Update access.
STEPS
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The issue can be reproduced at will with the following steps:
1. Trade Management User > Claims
2. Select Default or personalized saved search
3. Claims are not returning as expected.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |