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Invoice Referral Process In Federal Financials not picking up eligible delinquent invoices (Doc ID 2791133.1)

Last updated on AUGUST 16, 2021

Applies to:

Oracle U.S. Federal Financials - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, Receivables

ACTUAL BEHAVIOR
---------------
Invoice referral process in Federal Financials is not selecting data

User has hundreds of invoices marked with various statuses in Federal Financials, when they run the Delinquent Invoices Eligible for Referral Report and the Delinquent Invoice Referral Process and nothing is picked up, the report has no invoices selected and it should based on the updates to the invoice status in Federal Financials


EXPECTED BEHAVIOR
-----------------------
Report should pick up delinquent invoices

 

STEPS
-----------------------
1. Run Delinquent Invoices Eligible for Referral Report to view eligible invoices

2. Run Delinquent Invoice Referral Process and nothing is picked up


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot obtain data from report

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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