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No Pages Found Under Order Management Super User Responsibility (Doc ID 2791226.1)

Last updated on SEPTEMBER 20, 2021

Applies to:

Oracle Order Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

After upgrading from R12.1.3 to 12.2.10, upon a successful sign-on to R12.2.10 environment the Home menu will not render any submenus/functions
under the Order Management Super User responsibility. It only displays a message "No pages found".

When navigating into: System Admin> Security> Responsibility> Order Management Super User, the following error occurs.

-- Error
Error: APP-FND-01572: Invalid foreign key data was found for this record.
Value 70603 for column MENU_ID does not exist in table FND_MENUS_VL

 -- Steps
The issue can be reproduced at will with the following steps.
1. Upgrade from R12.1.3 RUP5 to 12.2.10
2. Navigate to Order Management Super User responsibility
3. See "No pages found".

Changes

Upgraded  from R12.1.3 to 12.2.10

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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