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Closed Previous(Open Debit&Credit ($0 Balance Due) Are Listed In Claim Settlement Search (Doc ID 2791355.1)

Last updated on JULY 13, 2021

Applies to:

Oracle Trade Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Claim Settlement

ACTUAL BEHAVIOR
---------------

Closed Previous Open Debit and Credit memos ($0 balance Due) are listed in claim settlement search.

EXPECTED BEHAVIOR
-----------------------
Expected to list only Previous Open Debit and Credit memos with more than $0 balance due



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Applications
2. Go to Oracle Trade Management User responsibility
3. Navigate to Trade Planning >Claims
4.Open any claim and choose Settlement Previous Open Debit

Observe Closed Previous Open Debit and Credit memos ($0 balance Due) are listed in claim settlement search.


 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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