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Delviery Details Not Appearing In Shipping Transactions Form Due To Incorrect Workflow Assignment For PTO Item (Doc ID 2792218.1)

Last updated on SEPTEMBER 07, 2021

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Oracle Configure to Order - Version 12.1.3 and later
Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

There are no delivery details in Ready to release status appearing in the Shipping Transaction Form.

Order output shows the shippable line workflow is in error with the following:



ERROR
-----------------------

Line workflow:
751283007 Create Supply Order - Line, Manual Check Supply Creation Exception Error CREATE_SUPPLY_ORDER_PROCES CHK_SUPPLY_CREATION #EXCEPTION

Line workflow errors:
751283007 Create Supply Order - Line, Manual Check Supply Creation Exception Error 100 ORA-01403: no data found
ORA-01403: no data found CTO_WORKFLOW.check_supply_creation_wf(OEOL, 751283007, 277625, RUN)
Wf_Engine_Util.Function_Call(CTO_WORKFLOW.CHECK_SUPPLY_CREATION_WF, OEOL, 751283007, 277625, RUN)




STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. OM Super User Responsibility
2. Enter and book an order.
3. Shipping > Transactions > Query Order
4. No delivery details are seen.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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