Incorrect Accounting Segments being hit on performing Process Claim
(Doc ID 2792350.1)
Last updated on OCTOBER 19, 2023
Applies to:
Oracle Financials for India - Version 12.1.1 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Process recovery accounting is hitting the wrong balancing segments irrespective of having different balancing segments for different OU(Operating Unit)
EXPECTED BEHAVIOR
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Process recovery accounting should hit the correct balancing segments according to the definition in each of the OU
STEPS
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The issue can be reproduced at will with the following steps:
1. For OU1 the balancing segment is (Example :0001) and for OU2 the balancing segment is (Example :0002)
2. Create Invoice in OU1 with recoverable taxes
3. Claim the Invoice using Process Recovery form (Navigation > Desired Responsibility > Oracle Financials for India > Recovery Management > Process Recovery)
4. Check the accounting entries that gets created in GL
5. The entries are getting created with balancing segment as 0002
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |