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Incorrect Accounting Segments being hit on performing Process Claim (Doc ID 2792350.1)

Last updated on JULY 26, 2021

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Process recovery accounting is hitting the wrong balancing segments irrespective of having different balancing segments for different OU(Operating Unit)

EXPECTED BEHAVIOR
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Process recovery accounting should hit the correct balancing segments according to the definition in each of the OU

STEPS
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The issue can be reproduced at will with the following steps:
1. For OU1 the balancing segment is (Example :0001) and for OU2 the balancing segment is (Example :0002)
2. Create Invoice in OU1 with recoverable taxes
3. Claim the Invoice using Process Recovery form (Navigation > Desired Responsibility > Oracle Financials for India > Recovery Management > Process Recovery)
4. Check the accounting entries that gets created in GL
5. The entries are getting created with balancing segment as 0002

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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