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Data Points Displaying as NULL when User's Number Format Preference Used is not Standard US Format (Doc ID 2792488.1)

Last updated on JULY 16, 2021

Applies to:

Oracle Credit Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, General Issues

When a user selects a Number Format different than the standard US version (10,000.00)
EG: In Sweden, many users select 10.000,00
Additional data points that are of Number Type are not being displayed in the Case Folder.

Below error displays.

ERROR
-----------------------
Invalid number. Please enter a different number.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Change the number format to 10¿000.00
2. Query the Case folder
3. Add Recommendation Assign Overall Credit Limit
4. Click Apply
5. Below error displays:
  "Invalid number. Please enter a different number "

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot change the number format.

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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