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R12: AP/IBY/XDO: About Half of the Payment Process Requests Fail to Print Images in the Output (Doc ID 2792838.1)

Last updated on JULY 19, 2021

Applies to:

Oracle Payments - Version 12.0.0 and later
BI Publisher (formerly XML Publisher) - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

An image in the output only appears about 50% of the time.   For the times it does not show the xdo.log file shows

[062321_115520297][][EXCEPTION] java.io.IOException: Server returned HTTP response code: 502 for URL: xxxxxzzzzzz.yyyy.com:9999/OA_MEDIA/Signature.gif
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1696)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:268)

Changes

 This is a new instance.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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