iStore And Quoting Error "IPL: PRICE WAS NOT FOUND ON PRICE LIST" or ASO_OA_ROSETTA_CALL_ERROR For Promotional Good (PRG) Item Setup with Zero Price
(Doc ID 2793521.1)
Last updated on JULY 11, 2022
Applies to:Oracle iStore - Version 12.2.9 and later
Oracle Quoting - Version 12.2.9 and later
Information in this document applies to any platform.
On : 12.2.9
iStore and Quoting give a Pricing IPL Error when choose Add To Cart button or add product in a Quote for an item that has a free promotional good (PRG) item -
If the GET ITEM is setup with a price other than zero (free), then it gets added without the error.
IPL: Price was not found on price list <price list name> for this item <item name> and uom <unit of measure>.
Quoting Forms UI -
FRM – 40375: WHEN-VALIDATE-RECORD trigger raised unhandled exception
HTML Quoting -
Message not found. Application: ASO, Message Name: ASO_OA_ROSETTA_CALL_ERROR.
Tokens: APINAME = AsoQuotePub.updateQuote;
The issue can be reproduced at will with the following steps:
Login to iStore storefront as the IBE_CUSTOMER responsibility
Choose the Add To Cart button for an item in the catalog that has a free PRG item
ORLogin as the Quoting Sales Manager (Forms Quoting) responsibilityQuote Lines tabTry to add item that has a free PRG item
ORLogin as the Quoting User (HTML Quoting) responsibilityChoose Add Product and select item that has a free PRG itemAdd Product
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