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Enrollments Saved For Associate Before Finishing it From ESS Page. (Doc ID 2793774.1)

Last updated on JULY 18, 2022

Applies to:

Oracle Advanced Benefits - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When Enrolling benefits for Associate from ESS, if page is abruptly closes or closed the browser before finishing the transaction, still the Associate gets the enrollment in core forms.

EXPECTED BEHAVIOR
-----------------------
Enrollments saved for Associate before finishing it from ESS.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to HRMS Manager
2, Navigate to Person Life events
3. Open LE Fired. Enrolling Benefits:
4. Click on Benefits
5. Closed Browser abruptly or the session logged out. Login with HRXPRESS.
5. Haven't finished the transaction. Still it Reflects from core forms.


Cause

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In this Document
Symptoms
Cause
Solution
References


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