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How to Troubleshoot Benefits Error APP-BEN-92690 (Doc ID 279407.1)

Last updated on MAY 15, 2018

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

How to troubleshoot the errors:

APP-BEN-92690: The element is already used by another rate. Please check your rate setup


and

APP-BEN-92690: You cannot enroll a person into a plan that includes more than one activity rate with the same element and input value.

The Standard Rates 'XXX Dental Employee' and 'XXX Dental Family' use the same element and input value and are attached to the same Compensation Object.

 

Solution

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