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In Oracle Sourcing, NullPointerException Error Occurs When Viewing Tip Information On the Form Details Page (Doc ID 2794735.1)

Last updated on JULY 26, 2021

Applies to:

Oracle Sourcing - Version 12.2.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Sourcing, Release 12.2.10, an error message occurs when trying to view the Tip information on the Form Details page.
Due to this issue, users cannot view the Help information (Tip) for the field on the page.



Error

Error Page
You have encountered an unexpected error. Please contact your System Administrator for assistance.
Click here for exception details.

Exception Details.  
 oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
    at oracle.apps.pon.forms.jrad.webui.FormsLongTipJradCO.processRequest(FormsLongTipJradCO.java:49)
    at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:673)
    at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
    at oracle.apps.fnd.framework.webui.beans.layout.OAHeaderBean.processRequest(OAHeaderBean.java:391)
    at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1116)
    at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1083)
    at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:732)
    at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
    at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(Unknown Source)
    at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1116)
    at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1083)
    at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:732)
    at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
    at oracle.apps.fnd.framework.webui.OABodyHelper.processRequest(OABodyHelper.java:122)
    at oracle.apps.fnd.framework.webui.beans.OABodyBean.processRequest(OABodyBean.java:353)
    at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:3144)
    at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:2197)
    at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:593)
    at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:484)
    at _pages.__oa._jspService(__oa.java:233)
..
..
## Detail 0 ##
java.lang.NullPointerException
    at oracle.apps.pon.forms.jrad.webui.FormsLongTipJradCO.processRequest(FormsLongTipJradCO.java:49)
    at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:673)
    at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
    at oracle.apps.fnd.framework.webui.beans.layout.OAHeaderBean.processRequest(OAHeaderBean.java:391)
    at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1116)
    at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1083)
    at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:732)
    at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
    at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(Unknown Source)
    at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1116)
    at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1083)
    at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:732)
    at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
    at oracle.apps.fnd.framework.webui.OABodyHelper.processRequest(OABodyHelper.java:122)
    at oracle.apps.fnd.framework.webui.beans.OABodyBean.processRequest(OABodyBean.java:353)
    at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:3144)
    at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:2197)
    at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:593)
    at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:484)
    at _pages.__oa._jspService(__oa.java:233)
..
..

 


Steps To Reproduce

The issue can be reproduced at will with the following steps:
1. Log in to Oracle Applications.
2. Navigate to a Sourcing Super User or Sourcing Buyer responsibility > Sourcing Home Page.
3. On the Negotiations Home Page, in the Published Negotiations region, click the link of the RFQ number.
4. On the RFQ details page, select Actions = Manage Abstract and Forms, and click the Go button.
5. On the Manage Abstracts and Forms page, click the "Enter Data" icon for one of the rows.
6. On the Form Details page, click the Help icon for the first field on the page.  The above error appears in the resulting pop-up window.
The page is still working as intended, so it is a minor loss of service.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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