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Depot Repair: When Repair Job Gets Created, The Job Contains The Assembly Item Itself As A Component (Doc ID 2794920.1)

Last updated on OCTOBER 28, 2022

Applies to:

Oracle Depot Repair - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When a repair job created from Depot Repair, the job contains the assembly item itself as a component.

 
EXPECTED BEHAVIOR
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Assembly Item should not be added as component in the repair work order.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Depot Repair Super user responsibility and query the service order number:
2. Go to Jobs tab highlighted below and click on ‘Create Job’ button
3. Select radio button ‘Select Bill and Routings’ highlighted in below screen shot and submit the job.
4.Note the Job item and Job Action - Do not change Part or Serial.
5.Note the Reference item too.
6.Click ‘Refresh Jobs’ button highlighted below and notice the new job created.
7.Go to WIP Discrete Jobs and open this newly created job, click on Components
8.Under Components query for components details.
9.See the job assembly item also appear in the components. It should not appear in the components.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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