My Oracle Support Banner

Deliveries From OTM Are Not Processing - Error: One Or More Deliveries Could Not Be Unassigned From Trip (Doc ID 2795795.1)

Last updated on AUGUST 09, 2021

Applies to:

Oracle Shipping Execution - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Packing Workbench

12.2.9 - Deliveries from OTM is not processing in Shipping

When trying to process the delivery from OTM to Shipping facing Error :


ERROR
-----------------------
One or more deliveries could not be unassigned from trip &TRIP_NAME.Unexpected Error: Error in Routine WSH_DELIVERY_LEGS_ACTIONS.UNASSIGN_DELIVERIES, Oracle Error - 100
ORA-01403: no data foundUnexpected Error: One or more deliveries could not be unassigned from trip 16459723.There was an error processing the interface data from Oracle Transportation Management.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Shipment message correction form.
2. Query delivery
3. Try to re-process
4. See the error in the log


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.