My Oracle Support Banner

WEBADI Is Not Working With Microsoft Edge Browser (Doc ID 2796588.1)

Last updated on AUGUST 06, 2021

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Journal Import


Users who are utilizing Excel( Microsoft 365) are unable to upload the journals via Microsoft edge using General Ledger-Journals Integrator. Upload gets stuck at Processing: Upload with no error message.

EXPECTED BEHAVIOR
-----------------------
Expect to upload the journal from all the machines and browsers

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into general ledger
2. Navigate to Launch Journal Wizard
3. Enter details and upload
4. Upload gets stuck without an error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, uploading balances to ledger getting delayed

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.