My Oracle Support Banner

MFS Multiplatform: DFF Context Can't Be Updated Once The Debrief Is Saved (Doc ID 2797521.1)

Last updated on AUGUST 06, 2021

Applies to:

Oracle Mobile Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, General / Server

ACTUAL BEHAVIOR
---------------
Once the debrief is saved in Mobile Field Service Multiplatform app(MFS Multiplatform), the DFF context can't be updated.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Service Request and Task.
2. Assign task to technician.
3. Login to MFS using technicians credentials
4. Add a material install debrief line for the task and save.
Open the saved material line again and notice that the DFF context is greyed out.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.