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Unable To Select Time In The Create Personal Task HTML Screen (Doc ID 2797522.1)

Last updated on JANUARY 20, 2022

Applies to:

Oracle Field Service - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Dispatch Center

ACTUAL BEHAVIOR
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When trying to create a personal task in Create Personal Task HTML page, users cannot select the time (hours and minutes) for this task.


STEPS
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The issue can be reproduced at will with the following steps:
1. Log in with Field Service Manager responsibility and open Dispatch Center form.
2. Go to Gantt Chart.
3. Right click on a resource and select Create Personal Task option from the menu.
4. When clicking on the start date / end date lov, Calendar popup will be displayed, but users can only change the date, not hours and minutes.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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