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R12: IBY: AgilCommerce Braintree Plug In Does Not Work After 19c Upgrade (Doc ID 2797610.1)

Last updated on AUGUST 09, 2021

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

AgilCommerce Braintree plug in does not work after RDBMS upgraded to 19c

We have upgrade the RDBMS to 19c and the Braintree Plugin stopped working.  Once we raise a new order and initiate the Braintree plug-in and enter the credit card data, after clicking on [Finish] button, the response is blank.

No error shown, just the blank page in the web browser.  The blank web page shows the following URL

http://dbk9xxxxxxxxlocal:8007/OA_HTML/ptcResponse.jsp


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Once we raise the order
  2. Then, initiate the Braintree plug-in
  3. Enter the credit card data
  4. Click on [Finish] button
  5. The response page is blank

Changes

 Upgraded RDMS Version to 19.0.0.0.0

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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