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How to Show The User Who Has Locked In The Error "Record Locked By Another User " (Doc ID 2797675.1)

Last updated on AUGUST 09, 2021

Applies to:

Oracle Teleservice - Version 12.2.6 and later
Information in this document applies to any platform.

Goal

Need to show username of the user who has locked a record in the Service Request / Task form.when the following error is thrown
FRM-40654: Record has been updated by another user which usually occurs when another user is accessing the same record.
 

Solution

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In this Document
Goal
Solution


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