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Internal Sales Orders Allow Change Of Item Name To Any Random Value (Doc ID 2798087.1)

Last updated on AUGUST 16, 2021

Applies to:

Oracle Order Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
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User is allowed to change the item name (Ordered item) when line status is in Awaiting shipping .
Once, the item name has been changed the oe_order_lines_all will show the updated item name. 
This problem is observed with Internal Sales Orders alone
 
STEPS
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The issue can be reproduced at will with the following steps:
1. Query the internal sales order in OM
2. Go to lines tab, check the line number
3. Query the header id in oe_order_lines_all and check the item in line
4. Go to lines tab and try to change the item name as XX for a line which is in Awaiting shipping status.
5. Re-Query the header id in oe_order_lines_all and check the item in line that line is changed to XX

BUSINESS IMPACT
-----------------------
This causes mismatch in inventory item id and ordered name.
Multiple Reports are impacted.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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