Internal Sales Orders Allow Change Of Item Name To Any Random Value
(Doc ID 2798087.1)
Last updated on APRIL 01, 2023
Applies to:
Oracle Order Management - Version 12.2.8 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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User is allowed to change the item name (Ordered item) when line status is in Awaiting shipping .
Once, the item name has been changed the oe_order_lines_all will show the updated item name.
This problem is observed with Internal Sales Orders alone
STEPS
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The issue can be reproduced at will with the following steps:
1. Query the internal sales order in OM
2. Go to lines tab, check the line number
3. Query the header id in oe_order_lines_all and check the item in line
4. Go to lines tab and try to change the item name as XX for a line which is in Awaiting shipping status.
5. Re-Query the header id in oe_order_lines_all and check the item in line that line is changed to XX
BUSINESS IMPACT
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This causes mismatch in inventory item id and ordered name.
Multiple Reports are impacted.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |