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Quantity Calculated Wrong Based on Daily Period (Doc ID 2798187.1)

Last updated on AUGUST 09, 2021

Applies to:

Oracle Service Contracts - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Pricing Integration

ACTUAL BEHAVIOR
---------------
Quantity calculated wrong based on daily period.

On service contracts, the quantity field is calculated wrong when period used is "Daily" and it is calculated correctly when the period used is "Monthly".

EXPECTED BEHAVIOR
-----------------------
Expect the quantity field to be calculated when period is Daily.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Service Contract Manager responsibility
2. Navigate to Contract Administration>Launchpad.
3. Open a Service Contract
4. Go to Lines Tab and click on Pricing Calculation button.



Cause

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In this Document
Symptoms
Cause
Solution
References


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