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After Upgrade from 12.1 to 12.2. EBS Payroll Application On Form QuickPay Archive Errors with Message Step 15 In Pay_ac_action_arch.populate_elements (Doc ID 2798199.1)

Last updated on AUGUST 09, 2021

Applies to:

Oracle HRMS (US) - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2 version, US Payroll - General

When attempting to submit the payroll archive from the quick pay form or Single Request the following error occurs.

ERROR
-----------------------
Err ORA-20001 Error
at step 15 in pay_ac_action_arch.populate_elements

ORA-6512 at APPS.PAY_ARCHIVE, line 1234
ORA-6512 at APPS>HR_UTILITY line 949
ORA-6512 at APPS.PAY_US_ACTION_ARCH line 10724
ora 6512 at line 1


STEPS
-----------------------

The issue can be reproduced at will with the following steps:


1. Upgraded from Oracle EBS Payroll application 12.1 to 12.2
2. Installed quantum, quick pay originally failed
3. Quantum successfully installed
4. Submit the quick pay archive from quick pay form
5. Submit the Concurrent Program > Single Request > Payroll Archive
6. Both QuickPay Archive on the Quick Pay Form and the Concurrent Program the same error occurs

Changes

Upgrade from 12.1 to 12.2.3

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 To run concurrent program Gather Schema Statistics:
References


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