Error "Duplicate Header Information" occurs in Third Party registration form as there exists Duplicate Records for Customer Registration (Doc ID 2798315.1)

Last updated on MAY 31, 2023

Applies to:

Symptoms

PROBLEM STATEMENT
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When attempting to change item category in third party registration form
the following error occurs.

ERROR
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Duplicate Header Information

STEPS
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The issue can be reproduced at will only if the Duplicate third party registration for Customer+Site Exists
1. Query the Problematic Customer + Site combination where duplicate records exists
2. Try to change the item category
3. The reported error occurs

Changes

Cause

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