Error "CSP_PARTS_REQUIREMENT.TASK_ASS=N)(523=) " When Trying To Cancel Duplicate Assignment in a Service Request
(Doc ID 2799279.1)
Last updated on OCTOBER 03, 2021
Applies to:
Oracle Field Service - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
When trying to delete duplicate assignments in Service Request form Task Tab,More button getting the following error
ERROR
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The following error occurred while processing the order
Cause:You must specify a reason to change ordered quantity ..
Action:Please do the required setup or correct the error
(JTF_TASK_HOOK_RETURN_ERROR=N)
(CSP_PARTS_REQUIREMENT.TASK_ASS=N)(XXX=)
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Applications
2. Go to Service responsibility
3. Navigate to Service Requests >Create Service Requests
4. Query for Service request and go to Task Tab, choose the More button
Try to cancel duplicate assignment see the error
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |