When try to Save or Submit Timecards Error "Unable to determine a time period for date worked" Even the Payroll Period Exists for the Timecard Period (Doc ID 2799535.1)

Last updated on AUGUST 19, 2021

Applies to:

Oracle Time and Labor - Version 12.1.3 and later
Information in this document applies to any platform.

On : 12.1.3 version, Oracle Time and Labor Rules

When trying to save or submit a timecard ,getting the following error:

ERROR
-----------------------
The OTLR error is: Unable to determine a time period for date worked of: 07-JUN-2021 Payroll: .

The issue can be reproduced at will with the following steps:

Log into responsibility: Self Service Time
- Click on create timecard
- Select the timecard period for entry

- Confirmed the payroll period exists for the period user is trying to enter time for but still errors

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In this Document

Symptoms

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