Error When Creating New SR With DFF In iSupport
(Doc ID 2800788.1)
Last updated on AUGUST 25, 2021
Applies to:Oracle iSupport - Version 12.2.5 and later
Information in this document applies to any platform.
When creating a Service Request for a given SR type in iSupport, the following error is displayed. This works without errors in the instance where the CPU Patch 32071646 is not applied.
Context Value Value NEW XXX-XXX (SEGMENT4) for the flexfield segment Context Value does not exist in the value set $FLEX$.DF_CONTEXTS.
(R) iSupport User
Click on Create Service Requet
Enter Values for DFF setup
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