Receiving 'Stale Data' Error While Uploading The Data Using WebAdi (Doc ID 2800840.1)

Last updated on OCTOBER 05, 2021

Applies to:

Symptoms

Receiving 'Stale Data' Error While Uploading The Data Using WebAdi

ERROR:

The record contains stale data.

"Unable to perform transaction on the record.
Cause: The record contains stale data. The record has been modified by another user.
Action: Cancel the transaction and re-query the record to get the new data."

STEPS:

The issue can be reproduced at will with the following steps:
1) Search an Item & Choose a template that allows update of
      Item Organization: Lot:Control
      Item Organization: Lot Expiration:Control
      Item Organization: Shelf Life Days
2) Export All Items and save the file
3) Add multiple items and Lot details to the Excel.
4) Then Upload the template. Using Change Order WADI.

Changes

Cause

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