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Cannot Receive The Over Receipt Amount On A Work Confirmation Even Though The Over-Receipt Action Is Set As A Warning (Doc ID 2801720.1)

Last updated on AUGUST 31, 2021

Applies to:

Oracle Inventory Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

You have defined the over-receipt tolerance on the PO's pay item as 0 and Over Receipt Action is Warning.

Note: Refer to Note the following document which describes the 4 different locations where you can set Over-Receipt Tolerance and Over Receipt Action parameters:

        <Note 1427015.1> - Aid to Understanding how Receipt Tolerance and Receipt Exceptions Cascade Down on a Purchase Order


You are trying to receive an over-receipt amount on a Work confirmation.
As an example, you are trying to receive the over receipt quantity of 3000 when the ordered quantity is 2000.
The following warning message is display as expected:

(Line 1, Pay item 1, Total requested/delivered i.e. amount and material stored to date (3000) should not exceed Ordered (2000) + Over-receipt tolerance 0.0 )

However, after acknowledging the waning, the quantity is not set to the over receipt quantity 3000 but reverts back to the ordered quantity of 2000.
The expected behavior is that received/shipped amount on Work confirmation would be same as requested amount.
This causes difference between requested amount and received/shipped amount and Invoice can't be matched.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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