Cannot Receive The Over Receipt Amount On A Work Confirmation Even Though The Over-Receipt Action Is Set As A Warning
(Doc ID 2801720.1)
Last updated on AUGUST 31, 2021
Applies to:Oracle Inventory Management - Version 12.2.10 and later
Information in this document applies to any platform.
You have defined the over-receipt tolerance on the PO's pay item as 0 and Over Receipt Action is Warning.
<Note 1427015.1> - Aid to Understanding how Receipt Tolerance and Receipt Exceptions Cascade Down on a Purchase Order
You are trying to receive an over-receipt amount on a Work confirmation.
As an example, you are trying to receive the over receipt quantity of 3000 when the ordered quantity is 2000.
The following warning message is display as expected:
However, after acknowledging the waning, the quantity is not set to the over receipt quantity 3000 but reverts back to the ordered quantity of 2000.
The expected behavior is that received/shipped amount on Work confirmation would be same as requested amount.
This causes difference between requested amount and received/shipped amount and Invoice can't be matched.
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