Poor Performance When Updating Order Line Quantity
(Doc ID 2801753.1)
Last updated on DECEMBER 10, 2024
Applies to:
Oracle Order Management - Version 12.2.1 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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After upgrading to 12.2.9, when trying to update quantity on an order line, it takes 20 to 30 minutes to save the changes.
EXPECTED BEHAVIOR
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Expectation is to make changes to ordered quantity and save the record quickly.
STEPS
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The issue can be reproduced at will with the following steps:
1. From Order Management responsibility>Orders,Returns>Sales Orders
2. Query an order in Sales order form , go to Lines tab
3. Update the Ordered quantity , increase or decrease the quantity
4. Save the record and notice that it takes more than 20 minutes to Save.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |