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Poor Performance When Updating Order Line Quantity (Doc ID 2801753.1)

Last updated on DECEMBER 10, 2024

Applies to:

Oracle Order Management - Version 12.2.1 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
After upgrading to 12.2.9, when trying to update quantity on an order line, it takes 20 to 30 minutes to save the changes.


EXPECTED BEHAVIOR
-----------------------
Expectation is to make changes to ordered quantity and save the record quickly.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. From Order Management responsibility>Orders,Returns>Sales Orders
2. Query an order in Sales order form , go to Lines tab
3. Update the Ordered quantity , increase or decrease the quantity
4. Save the record and notice that it takes more than 20 minutes to Save.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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