FRM-40105 Error Message While Navigating To Charges Tab In Service Request Form
(Doc ID 2801768.1)
Last updated on AUGUST 25, 2021
Applies to:Oracle Teleservice - Version 12.2.9 and later
Information in this document applies to any platform.
On : 12.2.9 version, Charges UI, APIs, and schema
When navigating to the Charges tab in the SR form, the following error is displayed.
FRM:40105: Unable to resolve reference to item incident_tracking.BILL_TO_ACCOUNT
(N) Service Requests > Find/Create Service Requests
Click on Charges tab
The error above is displayed.
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