My Oracle Support Banner

Interface Trip Stop Errors "ATO And PTO Configurations Except Options Of ATO Model Do Not Support Decimal Quantities - Enter An Integer Quantity" (Doc ID 2801984.1)

Last updated on OCTOBER 04, 2021

Applies to:

Oracle Shipping Execution - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Interface Trip Stop errors with the following:



ERROR

RET STS FROM PROCESS ORDER : E
ship_confirm_new EXC ERROR: User-Defined Exception
error in Handle_Requested_Qty: User-Defined Exception
error in handle_nonbulk_mode User-Defined Exception
ENTER Save_API_Messages
l_errmsg User-Defined Exception
L_MSG_DATA=ATO and PTO configurations except options of ATO model do not support decimal quantities. Please enter an integer quantity for Line 1 and Item XXXXXXX.
Order Number :XXXXXXX Line Number 1.1




STEPS
-----------------------

The issue can be reproduced at will with the following steps:

1. Order Management Super User Responsibility
2. Shipping
3. Interfaces

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.