Invoice Type is not Defaulting when selecting Adjust Button from Account Details Form
(Doc ID 2802474.1)
Last updated on JANUARY 28, 2022
Applies to:
Oracle Receivables - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 version, Account Details
ACTUAL BEHAVIOR
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In the Account Details form > open an Invoice and press the Adjust button and see that the
Invoice Type does not default into the field.
EXPECTED BEHAVIOR
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Expect the Invoice Type to default to Invoice when selecting the Adjust button just like when navigating to the Transactions form > Adjust from the menu.
The same form appears to open, however, the Invoice Type gets populated with Invoice.
STEPS
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The issue can be reproduced at will with the following steps:
1. Receivables Manager > Account Details
2. Query for Open Invoices per Customer
3. Select an Invoice > click on Adjust button and find the Invoice Type does not default to Invoice.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users do not see the same functionality as from the Transactions form.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |