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While Trying To Create Purchase Order For Specific Vendor, Cursor Freezes in Supplier Site Field And Cannot Move (Doc ID 2802497.1)

Last updated on AUGUST 27, 2021

Applies to:

Oracle Purchasing - Version 12.1.3 to 12.2.10 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Problem Description
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Purchase Order cannot be created for a vendor. Cursor gets stuck in Supplier Site field and cannot be moved.


STEPS
-------------------
1. Login to the E-Business Suite and choose the Purchasing Module.
2. Move to purchase order form
3. Try to create a PO for a specific vendor
4. After entering supplier, supplier site defaults and cursor moves to Supplier Site field
5. Cursor is now stuck in Site field. Cannot move out

BUSINESS IMPACT
-----------------------
Due to this issue, users cannot create PO's for this vendor

Cause

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In this Document
Symptoms
Cause
Solution


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