GST: Error While Completing AR Tranacation: Error: "APP-AR-11526: Encountered an error in JAI_AR_TAX_DET_PKG.determine_manual_ar_tax. , Unexpected Error: c_customer_details--> ORA-06502: PLSQL: numeric or value error, character string buffer too small" (Doc ID 2803037.1)

Last updated on MARCH 23, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR:
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Error while completing the AR transaction.

ERROR MESSAGE:
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APP-AR-11526: Encountered an error in JAI_AR_TAX_DET_PKG.determine_manual_ar_tax.
, Unexpected Error: c_customer_details--> ORA-06502: PLSQL: numeric or value error, character string buffer too small

STEPS:
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The issue can be reproduced at will with the following steps:
1. Create an AR transaction Via Navigation ((N)>Oracle Receivables > Transactions > Transactions)
2. Attempt to complete the AR transaction.
3. Error occurs.

Cause

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