Newly Added Salesperson Not Saved On Copied Quote Form
(Doc ID 2803140.1)
Last updated on SEPTEMBER 23, 2021
Applies to:
Oracle Quoting - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 version, FORMS User Interface
ACTUAL BEHAVIOR
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Salesperson issue on copied Quote Form
The user created a new quote by copy from an existing quote. When trying to add another Salesperson to the quote, the system allowed it to be added. However, when re-opening the quote, the newly added Salesperson doesn't display on form.
EXPECTED BEHAVIOR
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Expect the additional salesperson to be saved in the Assign Sales Credit form.
STEPS
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The issue can be reproduced at will with the following steps:
1. Quoting Sales Manager responsibility->Quote
2. Choose action to Duplicate Quote, and choose Copy Quote options to create a new quote
3. Choose Action -> Assign Sales Credits
4. Add a second row for salesperson2
salesperson1 50%
salesperson2 50%
5. Choose Apply button to save changes
6. Reopen the quote
7. Choose Action -> Assign Sales Credits
8. See only one row salesperson1 100%
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |