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Debrief Duration Always Converted Based On Hours (Doc ID 2803854.1)

Last updated on SEPTEMBER 06, 2021

Applies to:

Oracle Field Service - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, Debrief / Field Service Report

ACTUAL BEHAVIOR
---------------
Debrief duration always converted based on hours

Steps to Reproduce
--------------------------
1. Login to Applications

2.Go to Service Responsibility

3.Navigate to Create Service Request form ,create Service request and Field Service Task

4.Click Debrief on the Field Service Task

5.Create a debrief labor line with Kwart UOM and duration=1.
The duration is changed to 4.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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