Tax Type,Recoverable Amount and Recovered Amount Showing Blank In Process Claim Form (Doc ID 2803925.1)

Last updated on APRIL 18, 2025

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Tax type,Recoverable amount and recovered amount showing blank in Process Recovery form
The same is happening for Claimed and unclaimed receipts

EXPECTED BEHAVIOR
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Tax type,Recoverable amount and recovered amount should not show blank in Process Recovery form

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Purchase Order ((N) > Oracle Purchasing > Purchase Orders > Purchase Orders)
2. Create a BOE(Bill Of Entry) referencing PO with recoverable taxes ((N) > Oracle Financials for India > Transactions > Enter Bill Of Entry)
3. Pay the same
4. Create a Receipt ((N) > Oracle Purchasing > Receiving> Receipts)
5. Apply the BOE
6. Navigate to Process recovery form ((N)>Oracle Financials for India >Recovery management > Process Recovery)
7. Find the receipt and see that the below fields are blank

Tax type,Recoverable amount and recovered amount

Changes

Cause

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