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Adding New Responsibility Causes Access Issues In EAM Work Order Page (Doc ID 2803939.1)

Last updated on SEPTEMBER 01, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

New Responsibility causes access issues in EAM WO self-service form.

Created a copy of exiting responsibility and renamed it and gave it a new responsibility key.  However, users are unable to click on any clickable tabs, buttons and links when launching the self-service page.


EXPECTED BEHAVIOR

Be able to access the new responsibility.

STEPS

The issue can be reproduced at will with the following steps:
1. Copy of a responsibility and rename it with new responsibility key.

2. Try to access new Self Service responsibility.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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