Issue While Correcting Work Confimation: Requested/Delivered Qty - Only negative correction is supported. Enter value lesser than Approved value (Doc ID 2804164.1)

Last updated on SEPTEMBER 08, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
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The given PO with Work Confirmation has negative quantity & amount in Receiving Transactions
While correcting the transaction, it shows the below error

ERROR
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"Requested/Delivered Qty - Only negative correction is supported. Enter value lesser than Approved value (-xxxx)"

EXPECTED BEHAVIOR
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The negative excess should be corrected and tallied


STEPS
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1. Go to Work Confirmation responsibility and navigate to Buyer Work Center -> Orders
2. Search for the Complex Service PO#
3. Choose 'View Work Confirmation' under 'Select Order' field and click on Go.
4. Click and open WC
5. Press 'Correct'
6. Select the line with issue
7. Enter positive value in Requested / Delivered and save to face the mentioned Error

Changes

Cause

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