My Oracle Support Banner

Issue While Correcting Work Confimation: Requested/Delivered Qty - Only negative correction is supported. Enter value lesser than Approved value (Doc ID 2804164.1)

Last updated on SEPTEMBER 08, 2021

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
---------------------
The given PO with Work Confirmation has negative quantity & amount in Receiving Transactions
While correcting the transaction, it shows the below error


ERROR
--------
"Requested/Delivered Qty - Only negative correction is supported. Enter value lesser than Approved value (-xxxx)"



EXPECTED BEHAVIOR
-------------------------
The negative excess should be corrected and tallied


STEPS
---------
1. Go to Work Confirmation responsibility and navigate to Buyer Work Center -> Orders
2. Search for the Complex Service PO#
3. Choose 'View Work Confirmation' under 'Select Order' field and click on Go.
4. Click and open WC
5. Press 'Correct'
6. Select the line with issue
7. Enter positive value in Requested / Delivered and save to face the mentioned Error


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.