Returning Punchout Cart Back Is Giving: "You Cannot Use Your Browser's Navigation Buttons Here. To Change The Items In Your Cart, Delete Them And Log Back Into This Supplier Site" (Doc ID 2805405.1)

Last updated on APRIL 14, 2023

Applies to:

Symptoms

When executing punchout on the internal network of the company, it is giving error.

Connected by VPN, the punchout works correctly.

On the other hand, it works when browse the web with an "in private" session, or when a FORMS screen is open.

ERROR
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You cannot use your browser's navigation buttons here. To change the items in your cart, delete them and log back into this supplier site.


STEPS
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The issue can be reproduced at will with the following steps:
1.Go to iProcurement from the internal network.
2. Execute Punchout
3. Choose the items
4. Return cart to iProcurement

Changes

Cause

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