R12: AP/IBY: Why Does a Credit Memo for Zero Amount Get Selected for Payment Without a Corresponding Invoice to Balance Against?
(Doc ID 2805701.1)
Last updated on OCTOBER 22, 2021
Applies to:Oracle Payables - Version 12.0.0 and later
Oracle Payments - Version 12.0.0 and later
Information in this document applies to any platform.
Why does a Credit Memo for zero amount get selected for payment without a corresponding invoice to balance against?
- Create a credit memo with an amount of 0
- Submit a Payment Process Request (PPR) from Payments : Entry : Payment Manager : Submit Single Payment Process Request
- Review the output and notice that the credit memo is selected without any corresponding invoice.
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