My Oracle Support Banner

R12: AP/IBY: Why Does a Credit Memo for Zero Amount Get Selected for Payment Without a Corresponding Invoice to Balance Against? (Doc ID 2805701.1)

Last updated on OCTOBER 22, 2021

Applies to:

Oracle Payables - Version 12.0.0 and later
Oracle Payments - Version 12.0.0 and later
Information in this document applies to any platform.

Goal

Why does a Credit Memo for zero amount get selected  for payment without a corresponding invoice to balance against?

Steps:

  1. Create a credit memo with an amount of 0
  2. Submit a Payment Process Request (PPR) from Payments : Entry : Payment Manager : Submit Single Payment Process Request
  3. Review the output and notice that the credit memo is selected without any corresponding invoice.
     

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.