My Oracle Support Banner

Many Deferred Service Contract Workflows with Item Type OKCAUKAP are Preventing Activation of Service Contracts (Doc ID 2806268.1)

Last updated on FEBRUARY 06, 2023

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.


When users try to make a new Service Contracts Active, they gets stuck in Entered status with Negotiation Status of Pending Internal Approval and never gets to Active status. Why is this?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.