Many Deferred Service Contract Workflows with Item Type OKCAUKAP are Preventing Activation of Service Contracts
(Doc ID 2806268.1)
Last updated on SEPTEMBER 10, 2021
Applies to:Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.
When users try to make a new Service Contracts Active, they gets stuck in Entered status with Negotiation Status of Pending Internal Approval and never gets to Active status. Why is this?
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