Request to Take 100% of Deferred Compensation Deduction and Get "The process has reached the maximum" Error (Doc ID 280692.1)

Last updated on MARCH 22, 2017

Applies to:

Oracle HRMS (US) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Payroll needs to take a 100% Deferred Comp deduction from a terminated employee's check.

This element should process at 100%, take a deduction for SS and Medicare taxes, show the amount paid in SS and Medicare taxes as FIT and SIT taxable, take the FIT and SIT taxes for the SS and Medicare tax paid, take the remainder of the employees paycheck to the Deferred Comp element (Salary - SS tax - Medicare tax - FIT Tax - SIT Tax - Deferred Comp element = net pay zero).

Quick Pay is in error:

APP-PAY-289113 The process has reached the maximum number of attempts in trying to resolve the Net pay for this Assignment. Please review the set up of the iterative elements that are associated with this Assignment.

Changed percents from 100 to 95 and 95 to 92. QuickPay errored out using any of these percents.

Changed the percent to 91. The Quick Pay completed successfully.

Reviewed the SOE:
Regular Salary $4615.38
FIT Withheld $33.46
Medicare Withheld $66.92
SS Withheld $286.15
401K Percent $4200.00
Net Pay $28.85

The system will not take as much as possible (100%) to 401K Percent deduction.

Cause

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