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Trying To Credit A Credit Memo Throws ORA- 01403 No Data Found (Doc ID 2807384.1)

Last updated on SEPTEMBER 21, 2021

Applies to:

Oracle Receivables - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, Transactions Related

Trying to credit a credit memo throws ORA- 01403 no data found.

Error message when the tax amount is 0 ORA- 01403 no data found.

ERROR
-----------------------
ORA- 01403 no data found.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Transactions -> Transactions
2. Query Credit memo
3. Menu Action - Credit
4. See the error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot manage the credit memo.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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