My Oracle Support Banner

Trying To Credit A Credit Memo Throws ORA- 01403 No Data Found (Doc ID 2807384.1)

Last updated on JULY 20, 2022

Applies to:

Oracle Receivables - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, Transactions Related

Trying to credit a credit memo throws ORA- 01403 no data found.

Error message when the tax amount is 0 ORA- 01403 no data found.

ERROR
-----------------------
ORA- 01403 no data found.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Transactions -> Transactions
2. Query Credit memo
3. Menu Action - Credit
4. See the error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot manage the credit memo.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.