Serial Number Stuck With The Status Defined But Not Used After Correcting The Receipt Through ROI
(Doc ID 2807512.1)
Last updated on SEPTEMBER 28, 2021
Applies to:
Oracle Inventory Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Receiving Functions
ACTUAL BEHAVIOR
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Serial number stuck with the status Defined but not used after correcting the receipt through Receiving Open Interface.
EXPECTED BEHAVIOR
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The status of the serial number should be Issued out of stores.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Inventory: Transactions: Receiving
2. Create receipt with Receive and Deliver transactions
3. Perform correction on Deliver and Receive Transactions using Doc ID 335699.1
4. Navigate to Inventory: On-hand, Availability: Serial Numbers
5. Find the serial number and observe that the serial status is defined but not used instead of issued out of stores
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |