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Unable To Delete Product (Revenue Class) in Oracle Incentive Compensation (Doc ID 2807761.1)

Last updated on SEPTEMBER 21, 2021

Applies to:

Oracle Incentive Compensation - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms



Unable to delete product (revenue class)

Requirement is to clean up the unused products (revenue class). The user tries to delete the product from rule sets and rule hierarchy which results in the following error -

ERROR
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Product <product name> cannot be deleted because it is used in Classification Rules or Product Hierarchy



STEPS
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The issue can be reproduced at will with the following steps:

Compensation Manager
1. Go into Product-> select a product and click on remove
2. Error

Cause

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In this Document
Symptoms
Cause
Solution
References


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