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IDSM - Error During Payment Initialization For Batch - Bill To Site Does Not Belong To Customer (Doc ID 2807957.1)

Last updated on NOVEMBER 03, 2021

Applies to:

Oracle Trade Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

User submits the IDSM (Indirect Sales Management) chargeback batch to initiate payment and the batch is in pending payment.  Checking the Workflow notification, the following error is displyed.

Error Message: 44: Bill to site does not belong to the customer.


ERROR
-----------------------
Error Message from Payment Initialization for batch: XXXXXX
OK Reassign More Information Request
To XXXXXXXXXX
Sent 09-Sep-2021 15:57:08
ID XXXXXXXXX
Errors happened during payment initialization for batch XXXXXX

Errro Message: 44: Bill to site does not belong to the customer.
43: l_funds_util_flt.activity_type :
42: l_funds_util_flt.activity_type :
41: Calling Get_Utiz_Sql_Stmt_From_Clause
40: Source Table : OZF_FUNDS_UTILIZED_ALL_B
39: SYSPARAM: Post to GL is F
38: update_Act_budgets.plan_currency_code mg: USD
37: l_act_budgets_rec.arc_act_budget_used_by mg: PRIC
36: l_act_util_rec.plan_currency_code mg: USD
35: l_act_util_rec.plan_curr_amount mg:
34: create_Act_budgets.plan_currency_code mg:
33: p_act_util_rec.plan_currency_code mg: USD
32: Create_Adj_And_Utilization mg USD
31: l_pric_act_util_rec.plan_currency_code : USD
30: Source Table : OZF_FUNDS_UTILIZED_ALL_B
29: SYSPARAM: Post to GL is F
28: update_Act_budgets.plan_currency_code mg: USD
27: l_act_budgets_rec.arc_act_budget_used_by mg: PRIC
26: l_act_util_rec.plan_currency_code mg: USD
25: l_act_util_rec.plan_curr_amount mg:
24: create_Act_budgets.plan_currency_code mg:
23: p_act_util_rec.plan_currency_code mg: USD
22: Create_Adj_And_Utilization mg USD
21: l_pric_act_util_rec.plan_currency_code : USD
20: Source Table : OZF_FUNDS_UTILIZED_ALL_B
19: SYSPARAM: Post to GL is F
18: update_Act_budgets.plan_currency_code mg: USD
17: l_act_budgets_rec.arc_act_budget_used_by mg: PRIC
16: l_act_util_rec.plan_currency_code mg: USD
15: l_act_util_rec.plan_curr_amount mg:
14: create_Act_budgets.plan_currency_code mg:
13: p_act_util_rec.plan_currency_code mg: USD
12: Create_Adj_And_Utilization mg USD
11: l_pric_act_util_rec.plan_currency_code : USD
10: Source Table : OZF_FUNDS_UTILIZED_ALL_B
9: SYSPARAM: Post to GL is F
8: update_Act_budgets.plan_currency_code mg: USD
7: l_act_budgets_rec.arc_act_budget_used_by mg: PRIC
6: l_act_util_rec.plan_currency_code mg: USD
5: l_act_util_rec.plan_curr_amount mg:
4: create_Act_budgets.plan_currency_code mg:
3: p_act_util_rec.plan_currency_code mg: USD
2: Create_Adj_And_Utilization mg USD
1: l_pric_act_util_rec.plan_currency_code : USD



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Oracle Trade Management User > IDSM > sales data upload
2. Select the batch
3. Click on the initiate payment for processing
4. Workflow errors, review of the error.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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