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Web ADI Templates Are Not Working Post HTTPS Changes. Error : navCancelContainer' is undefined (Doc ID 2808065.1)

Last updated on OCTOBER 06, 2021

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

IN EBS 12.x Environment,

Actual Behavior
-------------------------
Web ADI templates are not working post HTTPS changes.

Application doesn't download any new templates and not able to upload any existing saved templates.

Error: 'navCancelContainer' is undefined
URL: res://ieframe.dll/httpErrorPagesScripts.js

Following is shown in the first field of the excel spreadsheet. URL Used in the below comment is : http://hostname.com:443/OA_HTML instead of https://hostname.com:443/OA_HTML


Expected Behavior
-------------------------------
Web ADI templates should be able to be accessed/used successfully.

Steps to reproduce
--------------------------
1. Navigate to GL Superuser

2. Select Journal : Launch - Journal wizard

3. Select Functional Actuals - Single template


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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