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Manual Appointment Screen Is Not Validating And Also Not Storing Service Provider Information (Doc ID 2808569.1)

Last updated on SEPTEMBER 21, 2021

Applies to:

Oracle Transportation Management - Version 6.4.3 to 6.4.3 [Release 6.4]
Information in this document applies to any platform.

Symptoms



When Appointments are created using "Create Appointment" option from Management Appointment screen, it is observed that value entered in Service Provider Id field
is not getting being validated and also not stored in the database . It takes any entered value and saves
Also if the valid service provider Id is not selected from Auto Fill option, but just entered, it does not get stored in the tables

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Dock and Yard Manager >>Manage Appointment for location>>Create appointment
2. Service provider entered is not validated



Cause

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In this Document
Symptoms
Cause
Solution
References


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